Privacy Policy for VJM Writing Services

Effective Date: 12/05/2025

1. Introduction

VJM Writing Services, located in the United Kingdom, ("we," "us," or "our") is committed to protecting your personal data and your privacy rights. This Privacy Policy outlines how we collect, use, and protect the personal information provided through our website and services, including nutrition and wellness copywriting services.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, and any other contact details provided for project inquiries, newsletters, and customer support.

• Project Information: Details about your project, including confidential company information you voluntarily share to complete the project.

• Payment Information: Payment details processed securely through Stripe.

• Email Subscription Information: Email addresses collected via Systeme.io for newsletters, tips, and promotional content.

• Technical Data: IP address, browser type, device information, and visit duration for website security and analytics purposes.

• Cookies and Tracking Technologies: Information collected through cookies and similar technologies, as outlined in our Cookie Policy.

We do not intentionally collect sensitive personal data (e.g., health data, racial or ethnic origin). If such data is necessary for a specific project, we will obtain explicit consent from you.

3. Legal Basis for Processing

We process your personal data under the following legal bases as defined under the UK GDPR:

• Contract Performance: To provide copywriting services and fulfill service agreements.

• Consent: For email marketing communications and newsletters (you can withdraw consent at any time).

• Legitimate Interests: To maintain website security, enhance user experience, and analyze website traffic.

• Legal Obligation: To comply with legal requirements, including tax and accounting regulations.

4. How We Use Your Information

We use your personal data for the following purposes:

• To provide our copywriting services and complete your project.

• To communicate with you regarding your project, inquiries, or customer support.

• To process payments securely through Stripe.

• To send you marketing communications, tips, and updates (you can opt-out at any time).

• To monitor and improve website security and functionality through cookies and tracking technologies.

5. Sharing Your Information

We may share your personal data with the following third-party service providers to facilitate our services:

• Stripe: For payment processing (view their privacy policy here).

• Systeme.io: For email marketing and client communication (view their privacy policy here).

We do not sell, rent, or disclose your personal information to other third parties unless required by law, necessary to protect our rights, or as part of a business transaction (e.g., a merger or acquisition).

If your data is transferred outside the UK or EEA, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or UK Addendum, as applicable.

6. Data Retention and Security

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods are as follows:

• Project Data: Retained for up to 12 months after project completion to handle follow-up inquiries or legal claims.

• Payment Data: Retained for up to 7 years to comply with tax and accounting regulations.

• Email Subscription Data: Retained until you opt-out or unsubscribe.

• Technical Data: Retained for 30 days to monitor website security and detect potential threats.

We implement appropriate security measures, including encryption, access control, and data minimization, to protect your data against unauthorized access, alteration, or disclosure.

Data Breach Notification:

In the event of a data breach, we will notify affected individuals and the Information Commissioner’s Office (ICO) within 72 hours, where legally required.

7. Your Rights

As a data subject in the UK, you have the following rights under applicable data protection laws:

• Access: Request access to your personal data and obtain a copy of it.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your personal data where it is no longer necessary for processing.

• Restriction: Request restriction of processing in specific circumstances.

• Objection: Object to processing based on legitimate interests or for marketing purposes.

• Data Portability: Request transfer of your data to another service provider in a structured, commonly used format.

• Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month.

If you believe we have not adequately addressed your concerns, you can lodge a complaint with the ICO:

• Website: https://ico.org.uk

• Phone: 0303 123 1113

8. Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies on our website. We do not collect any information through cookies, pixels, or other tracking mechanisms.

If this changes in the future, we will update this policy and provide clear information about the types of cookies used, their purposes, and how you can manage your preferences.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The latest version will be posted on our website with the effective date clearly stated.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

• Email: [email protected]